Front Office Manager

Office ManagerLocation: Oxford (On-site, 5 days per week)Contract: Full-time, PermanentWorking Pattern: Monday to Friday (occasional evenings and weekends required)Reed Recruitment is recruiting on behalf of a well-established organisation for an experienced Office Manager. This is a key on-site role requiring strong organisational, interpersonal, and problem-solving skills, along with the ability to manage a small team and oversee the smooth day-to-day running of office and reception services.The role suits a confident, hands-on manager who can balance operational oversight with excellent stakeholder engagement.Key ResponsibilitiesOffice and Reception ManagementLead and manage the day-to-day running of the office and reception areas.Line manage the Office Co-ordinator and Reception Team, including workload allocation, supervision, and annual PDR processes.Chair and lead regular team meetings.Ensure a professional, responsive, and customer-focused front-of-house service for staff, visitors, and guests.Develop, implement, and maintain office systems, procedures, and service standards.Act as a key point of contact for general enquiries and operational matters.Oversee office supplies, mail handling, and shared services.Provide occasional reception cover when required.Operations SupportSupport the Operations Manager with office and building-related matters, including access control and parking.Coordinate the organisation''s Disaster Recovery Plan (DRP).Oversee the management, ..... full job details .....