Front Office Manager - Branded 4 star Hotel

Job Title: Front Office Manager - Branded 4-Star HotelLocation :SheffieldSalary: Circa £35,000 per annum

We''re searching for an experienced

Front Office Manager

to take the lead at our busy 4-star branded property in Sheffield. With over 100 bedrooms and a strong meetings and events offering, this is a fast-paced, guest-focused hotel where service excellence is at the heart of everything we do.As the face of the hotel, you''ll

oversee Reception and Nights,

ensuring every guest enjoys a seamless and memorable stay. This role calls for a

confident leader who thrives in high-volume operations

and knows how to inspire their team to deliver exceptional hospitality.

What you''ll be doing:* Leading and developing the Front Office team (Reception and Nights)*

Driving service standards

to consistently meet brand expectations* Managing rotas, KPIs, and performance to ensure operational efficiency*

Working closely with Housekeeping, Revenue, and FandB t o optimise guest experience and maximise occupancy* Acting as the

go-to for guest feedback, escalations, and VIP services* Using your local knowledge and hotel expertise to enhance guest staysWhat we''re looking for:* Previous experience as a Front Office Manager or Assistant Manager in a branded 4-star hotel* Confident with PMS systems (Opera or similar)* Strong leadership skills with the ability to motivate and manage teams under pressure* Passion for delivering outstanding guest service* Clear communicator, decisive, and guest-focused* Flexible to work varied shifts including weekends and evenings

This is an exciting opportunity to join a well-established hotel brand, lead from the front, and make a real impact on service delivery.Eligibility:

Applicants must be UK-based or hold settled status. Sponsorship is not ..... full job details .....