Permanent

Front Office Manager

Berkeley Scott

Manchester, M2 4PD

bonus

Posted: 13 May 2026 (3 weeks ago)

Closing date: 11 June 2026

Ref: 99902

Apply Save

About the Role

This permanent Front Office Manager role, based in Manchester, involves overseeing Reception, Nights, Guest Relations, and Concierge teams within a well-known 4-star hotel. The position requires an experienced manager with a background in large, busy hotels who has successfully led sizable teams. Key responsibilities include liaising with Housekeeping and Maintenance Managers, ensuring outstanding guest experiences, and focusing on staff training and development. The role offers a salary with a bonus based on KPIs, alongside clear opportunities for career progression. Candidates should possess excellent customer service skills and a proactive approach to team leadership.

Front Office Manager - 4 star hotel - Manchester

Great salary
Well known hotel and brand
Bonus based on KPIs
Development and career progression

We are looking for an experienced Front Office Manager with a background in large and busy hotels.andnbsp; You must be a Front Office Manager who has managed large teams.andnbsp; The departments include Nights, Guest Relations and Concierge as well as Reception.andnbsp; This would suit someone who has been a Rooms Division Manager who doesn''t mind their title.andnbsp; You will liaise closely with both the Housekeeping Manager and the Maintenance Manager.andnbsp;andnbsp;

As Front Office Manager you will have excellent customer service and ensure that your team are delivering excellent guest experiences.andnbsp; You will enjoy training and developing your team.andnbsp;andnbsp;

This is a very busy hotel and you will be busy for the full shift.andnbsp; Therefore it is essential that, as Front Office Manager, you enjoy a fast-paced role and can manage a team of over 30 people to do the same.

Berkeley Scott is an agency working on behalf of our client

Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. Youand#39;ll find a wide selection of vacancies on our websites

Apply