Front-of-House/Receptionist

Front-of-House Receptionist - Premium Flexible Workspace London £26,000-£28,000 Full-time, permanent Are you naturally welcoming, highly organised and passionate about creating an exceptional customer experience? We re working with a growing, design-led flexible workspace operator to recruit a Front-of-House Receptionists for its premium Central London locations. This is much more than sitting behind a reception desk. You ll be at the heart of the building; welcoming members and guests, building relationships with the businesses based there and ensuring the workspace runs smoothly throughout the day. The role As the first person customers and visitors meet, you ll set the tone for their entire experience. You ll combine polished front-of-house service with practical day-to-day support, taking ownership of the reception area and helping create a workplace people genuinely enjoy coming to. Your responsibilities will include: Providing a warm, professional welcome to members, guests and prospective customers Managing reception enquiries in person, by telephone and via email Building positive relationships with customers across the workspace Managing meeting-room bookings and ensuring rooms are presented to a high standard Coordinating visitor access, post, deliveries and couriers Keeping reception, lounge and shared areas welcoming and well presented Supporting member communications, community initiatives and events Responding quickly and calmly to customer ..... full job details .....