https://jobs.co.uk/job/front-of-housereception-manager-flow-recruitment--9f398522-edbe-4bc2-b949-b1b92e1e0f8f RSS feed for Front of House/Reception Manager at Flow Recruitment. en-gb Wed, 24 Jun 2026 17:31:50 GMT https://jobs.co.uk/job/front-of-housereception-manager-flow-recruitment--9f398522-edbe-4bc2-b949-b1b92e1e0f8f https://jobs.co.uk/job/front-of-housereception-manager-flow-recruitment--9f398522-edbe-4bc2-b949-b1b92e1e0f8f Wed, 24 Jun 2026 11:52:36 GMT Location: Tetbury | Salary: 36000.00-36000.00 Annual | Type: Permanent | Are you a dynamic and motivated leader with a passion for wellness and exceptional hospitality? We''re looking for a Spa and Club Front of House Manager to oversee our clients front-of-house operations, ensuring a seamless and welcoming experience for their guests. If you thrive in a fast-paced environment and are dedicated to delivering outstanding customer service, we''d love to hear from you!The Role:Duty Management: Oversee daily operations during assigned shifts, ensuring smooth and efficient operationTeam Leadership: Conduct regular team meetings to facilitate communication, foster new ideas, and monitor team performance. Promote achievements and identify areas for improvementCustomer Service: Ensure prompt and accurate handling of customer enquiries and bookings. Address and resolve customer complaints effectivelyVIP and Group Management: Take control of all VIP, journalists and press arrivals, ensuring a seamless experienceInterdepartmental Collaboration: Build and maintain strong relationships with other departments to enhance overall service deliveryPerformance Appraisals: Collaborate with the Spa Manager to conduct meaningful bi-annual appraisals for all team membersStaf... Permanent