Front of House/IT Communications Assistant

Front of House/IT Communications Assistant

Front of House/IT Communications Assistant

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Direct message the job poster from Meraki TalentPrincipal Consultant - HR and Business Support (London)

Front of House/IT Communications AssistantCity - on siteMy client is an established Legal firm based in the City and are looking for a natural problem solver to join their Front of House, Meeting Room and IT support team.This is an excellent opportunity for someone with a passion for technology, problem-solving, and customer service to develop their skills in a fast-paced, professional environment.You will be responsible for providing hands-on technical support for meeting room technology, live and hybrid events, and a wide range of IT/AV services. You will work closely with colleagues in the IT team to ensure smooth operations, resolve technical issues, and contribute to the implementation of new collaboration solutions.Key responsibilities include:Supporting and coordinating live and hybrid events.Performing regular checks and preventative maintenance on AV/UC equipment.Troubleshooting meeting room technology issues across multiple platforms.Exploring, testing, and implementing new Communications solutions.Assisting with project work and occasional out-of-hours deployments.Managing and maintaining AV/IT equipment inventory.Ensuring support requests are resolved within defined SLAs.About you We’re looking for someone who is:Experience in a Front of House/Meeting Room support roleExperienced in supporting Windows operating systems, hardware, and AV equipment.Confident with Microsoft Teams, Teams Rooms, basic networking, and SIP protocol concepts.Familiar with troubleshooting software and hardware issues, ideally with experience using a ticketing system.A strong communicator with excellent interpersonal skills and a dedication to customer service.Proactive, solutions-focused, and able to perform under pressure.You should also have at least one year of hands-on experience with AV/IT support, plus the ability to handle the physical demands of the role (including walking, standing, lifting, and equipment setup).What’s in it for youCompetitive salary (reviewed annually)25 days holiday (increasing with service) + holiday exchange schemePrivate medical insuranceEnhanced parental leaveOngoing training and career development opportunitiesSeniority level

Seniority level ExecutiveEmployment type

Employment type Full-timeJob function

Job function Information Technology, Administrative, and Customer ServiceIndustries Legal Services, Law Practice, and Technology, Information and MediaReferrals increase your chances of interviewing at Meraki Talent by 2xSign in to set job alerts for “Information Technology Assistant” roles.

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