Front Of House Team Leader

Front Of House Team Leader HOURS: Full time (Flexible, incl. evenings and weekends). LOCATION: Daytona Milton Keynes. Salary: Competitive Daytona Sandown Park is recruiting for a Front Of House Team Leader. Key success criteria for this role include: Daytona Milton Keynes is currently looking for a professional, confident, and reliable Front of House Team Leader to join our busy Front of House team. Daytona is a dynamic and sometimes demanding environment that requires energetic, enthusiastic and ambitious individuals with the ability to thrive under pressure. Key Responsibilities: To ensure the smooth and efficient running of the Reception and Front of House areas. To assist the FOH Manager in the day-to-day running of all Customer facing areas and manage reception staff and to ensure correct staffing levels are maintained. Ensure the FOH team delivers first class service to our customers. Provide training and induction to all new and existing reception staff whilst developing training to suit the needs of the business. To ensure all reception staff absences, sickness and annual leave is monitored, recorded and reported to the HR department. To set targets and monitor active selling within the Front of House team in line with company targets. To oversee the presentation of facilities to an exceptionally high standard Candidate profile: Be from a customer focused background (hospitality preferred) with proven ability to drive standards forward whilst ensuring the ..... full job details .....