Front of House

Please note this is a temporary sick leave until end of August, working hours are Monday - Friday 8.00-4.30 or 9.00 -5.30pm. Parking available, offices are in Henley-on-Thames Due to the nature of the financial services; a background and credit check will be required. Role Purpose To deliver an exceptional client and visitor experience by providing a professional, welcoming, and efficient reception, switchboard, and meeting room booking service. Key Responsibilities ReceptionWelcome all visitors, creating a positive and professional first impressionRegister visitors using the visitor management system and notify hosts promptlyEnsure all visitors are directed appropriately within the buildingFollow procedures to contact alternative representatives if the host is unavailableArrange taxis and executive travel as requiredMaintain a clean, organised, and presentable reception areaAct as a point of contact for general enquiries from staff and visitorsMonitor and manage the reception inboxMeeting Rooms and EventsCoordinate meeting room bookings, including room setup, attendee numbers, catering, and IT requirementsLiaise with stakeholders to ensure smooth delivery of meetings and eventsReview and confirm bookings in advance to ensure readiness for the following dayWork closely with catering teams to manage hospitality requirements and last-minute changesEnsure all visitor details are accurately recorded in the systemSwitchboardManage incoming calls across UK offices in a ..... full job details .....