FRONT OF HOUSE MANAGER - Harrogate FRONT OF HOUSE MANAGER Full Time Competitive Salary 45 hours The Grantley ArmsSurrounded by rolling countryside, The Grantley Arms is a historic, 17th-century country inn and restaurant, blending traditional warmth with exceptional dining at the heart of North Yorkshire. Boasting roaring open fires, real ales and characterful interior décor, The Grantley Arms has been reimagined into an exciting modern gastropub, elevating British classics with incredible local ingredients in a relaxed, timeless environment. Overview As a General Manager of a gastro pub you will oversee all aspects of the establishment''s operations, ensuring a seamless blend of excellent food, quality beverages, and outstanding customer service. This role combines traditional pub management with the elevated standards of a gastro pub, requiring a unique set of skills and responsibilities Responsibilities Operational Oversight: Manage daily operations, ensuring smooth service from seating to food delivery. This includes coordinating front-of-house and back-of-house activities to maintain efficiency and high standards. Staff Management: Recruit, train, and develop a team of front-of-house and kitchen staff. Provide ongoing support, create staff schedules, and conduct performance evaluations to foster a motivated and skilled workforce. Customer Experience: Engage with guests to ensure satisfaction, handle complaints, and resolve issues promptly. Strive to create memorable ..... full job details .....