Company Profile CBRE is the global leader in real estate services and leverages the industry''s most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Front of House Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Swindon.Manage and lead the front-of-house team, reception, and other duties onsite. In this role you should excel in customer service, team leadership, communication, conflict resolution, and organisational skills. Proficiency in Office 365 is crucial. This includes expertise in using applications like Outlook for efficient email communication, Word and Excel for document management, and Teams for internal collaboration. Familiarity with SharePoint for file sharing can further enhance productivity in this role. Additionally, being adept at utilising Office 365''s scheduling tools can streamline administrative tasks.Role Summary:Manage and lead the front-of-house team to ensure exceptional customer service, provide guidance, training, and support to team member, conduct regular performance evaluations and provide constructive feedback to team members. Identify training needs and ..... full job details .....