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Permanent

Front of House Manager

Edinburgh
money-bag £45000 - £50000/annum
Posted 3 days ago

The Front of House Manager will oversee all hospitality operations within a healthcare setting, ensuring a seamless experience for residents, visitors, and staff. This role requires exceptional organisational skills and a focus on delivering high-quality service in Ednburgh

Client Details

The hiring organisation is a small-sized company within the healthcare industry, known for its commitment to providing excellent care and hospitality services. It operates in a professional environment and offers opportunities for individuals passionate about improving service quality.

Description

  • Manage all front-of-house operations, including reception and guest services.
  • Ensure high standards of hospitality are consistently delivered across the facility.
  • Coordinate with other departments to maintain a welcoming environment for residents and visitors.
  • Train and supervise front-of-house staff to achieve service excellence.
  • Handle any complaints or issues promptly and professionally.
  • Develop and implement procedures to streamline hospitality services.
  • Monitor budgets and ensure cost-effective operations without compromising quality.
  • Maintain compliance with health, safety, and hygiene standards.

Profile

A successful Front of House Manager should have:

  • Experience in managing hospitality or front-of-house operations, ideally within the healthcare or hospitality & leisure sector.
  • Strong leadership and supervisory skills with the ability to motivate a team.
  • Excellent communication and interpersonal abilities.
  • Knowledge of health and safety regulations in a professional setting.
  • A proactive approach to problem-solving and service improvement.
  • Ability to manage budgets and maintain cost-effective operations.

Job Offer

  • Competitive salary ranging from -45,000 to -55,000 per annum.
  • Permanent contract with opportunities for professional growth.
  • Work within a supportive and professional team in Edinburgh
  • Be part of a company focused on quality care and hospitality in the healthcare industry.

This is an excellent opportunity for a dedicated Front of House Manager to make a meaningful impact.

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