Front of House Coordinator

Front of House CoordinatorAre you passionate about creating exceptional experiences for clients and fostering a vibrant community? Do you thrive in a dynamic environment where every day is different? If so, we have an exciting opportunity for you!Position: Front of House Coordinator Location: Outskirts of Newcastle City Centre - free parking available onsite Contract Type: Permanent Working Pattern: Full Time (Monday to Friday, 8am - 5pm, with an hour''s lunch) Salary: 26,436.80 Start Date: April 2026The successful candidate must have access to their own transport, as travel to nearby sites may be required to provide support.About the Role:As the Front of House Coordinator, you''ll be the heartbeat of our client''s vibrant community. Your role is pivotal in ensuring a welcoming atmosphere and exceptional service for all tenants and guests. You will be the face of the organisation, responsible for managing relationships and providing extraordinary hospitality while supporting the management team across three sites.Key Responsibilities:Membership Engagement and Retention:Serve as the primary contact for tenants/members, ensuring a seamless experience.Welcome new members and foster relationships to resolve any issues promptly.Lead building tours for VIPs and actively work on tenant/member satisfaction.Events and Engagement:Plan and host engaging events that celebrate community milestones and foster connections.Drive member engagement through creative initiatives and consistent ..... full job details .....