Role Summary A highly integral role that serves as the interface between SHM and its visitors as well as general support to all SHM''s people. Providing an excellent front of house experience to internal and external stakeholders Working closely with the Head of People to provide operational support, administrative support, office management and health and safety Core Responsibilities Front of house responsibilities: Provide a warm, professional and welcoming reception service that supports a culture where our people love coming into work Provide bespoke customer service for our people and guests with a sharp eye for detail and the feel of quality across the service Provide day to day reception cover including directing calls, taking deliveries etc. Greet visitors Organise and manage internal and external events Maintain safety and hygiene standards of the office and kitchen Be the First Aid point of contact and Fire Safety marshal Oversee office tidiness and organisation Operations responsibilities: Support the coordination of other junior operational roles Manage and maintain supplier relationships including cleaning Ensure high-level stock control front office supplies (stationary, refreshments, gifts etc) Manage stock of supplies and amenities, and assist with basic maintenance General administrative support: Collaborate with the people team to support reviews and updates to SHM''s company policies Coordinate and create Internal communications and alignment ..... full job details .....