French speaking Customer Services Executive

French Customer Services AdvisorMilton Keynes (Office Based)Temporary to Permanent£15.14 per hour during temporary period £30,900 on permanent contractHours: 8am-5pm or 9am-6pm, including every other weekend. Join a Global Luxury Fashion BrandAre you fluent in both French and English (mother tongue standard) and passionate about delivering an outstanding customer experience?We are recruiting on behalf of a prestigious international fashion brand renowned for its premium products, exceptional quality, and customer-first approach. As a French Customer Services Advisor, you will play a pivotal role in creating memorable experiences for customers across the globe, ensuring every interaction reflects the high standards and reputation of the brand.This is an exciting opportunity for a customer-focused individual who thrives in a fast-paced environment and takes pride in providing a seamless, personalised service. Whether supporting customers with a purchase, answering product enquiries, or resolving order issues, you''ll be an ambassador for a world-class luxury brand.The RoleAs the first point of contact for our French and English-speaking customers, you''ll be responsible for delivering a professional, efficient, and empathetic service across multiple channels.Key responsibilities include:Handling inbound calls, emails, and live chat enquiries from customers wishing to place orders or discuss existing purchasesProviding expert guidance on products, promotions, exclusive offers, ..... full job details .....