https://jobs.co.uk/job/french-speaking-customer-experience-specialist-brampton-recruitment-ltd--71297d36-82e4-417d-b125-798cb224cd8e RSS feed for French Speaking Customer Experience Specialist at Brampton Recruitment Ltd. en-gb Sat, 13 Jun 2026 15:17:54 GMT https://jobs.co.uk/job/french-speaking-customer-experience-specialist-brampton-recruitment-ltd--71297d36-82e4-417d-b125-798cb224cd8e https://jobs.co.uk/job/french-speaking-customer-experience-specialist-brampton-recruitment-ltd--71297d36-82e4-417d-b125-798cb224cd8e Thu, 11 Jun 2026 11:51:55 GMT Location: Stone | Salary: 28000.00-28000.00 Annual | Type: Permanent | Working for a well-established global manufacturing business who operate in a niche industry. As the French Speaking Customer Experience Specialist you will be responsible for supporting customers across the globe with a particular focus on French customers. Job Description: Deliver excellent customer experience and support to internal and external customers for orders and general enquiries Ensuring all requests are prioritised, organised and processed accurately and on time; taking ownership for resolution Mailbox Management: Ensure active management of CS France mailbox throughout the day Passing queries to relevant colleagues with as much information as possible Lead Qualification: Qualify all sales leads before passing to the sales team Order Processing: Process all sales orders within 1 working day to a high degree of accuracy. Proactively informing any issues and any date changes to the customer Communication: Internal and External communication to ensure fast and accurate processing of orders Customer Enquiries: Delivery Date Chasers, Document Requests. Be proactive, take ownership, be comprehensive in replies to anticipate next questions. Ensure responses are within KPI C... Permanent