French Customer Service Advisors Nights

Job Title: French Customer Service Advisors (Nights)Location: Brighton (Hybrid after training - 1-2 days per month in office)Hours: 4 days on, 4 days off (8:00pm - 8:00am)Salary: 34,450 + 5% Bonus + Excellent Benefits An excellent opportunity has arisen for French Customer Service Advisors to join one of our longstanding clients, a global business with a vibrant and inclusive culture, in Brighton. This role offers hybrid working once training is completed. Benefits include:25 - 30 days holiday plus bank holidays9% Retirement Savings PlanPrivate medical insurance (BUPA)Life Insurance and Income ProtectionCompany Sick PayCycle to Work Scheme and Season Ticket LoanEmployee Discounts The Requirements:Fluent in French and English (written and spoken)Minimum 2 A Levels (A-C) or equivalentPrevious customer service experienceConfident communicator, both written and verbalStrong IT literacy and ability to multitaskProactive, solutions-focused attitude The Role:Provide customer support in French and English overnightHandle policy, claims, and travel emergency queriesDocument all case handling accuratelyManage escalations and complaints in line with FCA guidelinesDeliver excellent service and meet KPIs/SLAsContribute to a customer-first culture If you''re keen to join an exceptional team with strong career progression opportunities, apply to this French Customer Service Advisor (Nights) role below or call Jamie Watson at Clearline Recruitment on (phone number removed) between 9:00am - ..... full job details .....