French Customer Care Representative

Are you fluent in French and English? Do you have exceptional Customer service skills? If so, we have the ideal Permanent position for you.As a French speaking Customer Care Representative, you will be at the heart of building strong customer relationships enabling you to bring the voice of the customer to the site and ensuring that assigned customers'' requirements are met in the most efficient and cost-effective way. Job Title: French Customer Care Representative Location: Ashford, free parking Salary: Excellent - please call us on (phone number removed) to discuss. Hours: Monday - Friday 9am - 5:15pm, with flexibility required to occasionally start earlier/finish later Hybrid: Yes, 4 days office based and 1 day a week working from home, after successful completion of training period Company benefits: 25 days annual leave + Bank holidays Profit Sharing Plan BonusCompany PensionEmployee Assistance ProgrammeLife Assurance and Group Income Protection CoverPrivate Healthcare SchemeTravel InsuranceSubsidised food and free fruitCycle to WorkEnhanced Maternity and Paternity ProvisionsFree onsite parkingOccupational Health Your main responsibilities would be: Building strong customer relationships by providing support for assigned customers, to manage customer expectations and actively work with the Customer Care Team on customer intimacy and delivering superior customer experiences. Displaying account management expertise by carrying out requests for changes and dealing with ..... full job details .....