French and Spanish Customer Care Administrator

Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them.We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing.At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community.The opportunityOur Customer Care Administrators are the first point of contact for our network, providing support across a wide range of customer queries and requests. This role combines customer service, order processing and relationship management, ensuring every interaction reflects the values and standards of Lifeplus.Working across multiple communication channels, you will support customers by resolving queries, processing requests and maintaining accurate records, while building positive relationships that encourage customer satisfaction and retention. The role requires strong language skills, attention to detail and a proactive approach to delivering a consistently high standard of service.What you''ll be doing: Handle incoming customer enquiries and requests via phone, ensuring they are resolved accurately and in line with company policies and service level agreements.Process customer orders, account changes and other administrative requests ..... full job details .....