Freight Forwarding Operator

Freight Forwarding Specialist (Air or Ocean) Join Our Amazing Team! Are you a skilled Freight Forwarder with proven experience in either Air Freight or Ocean Freight operations? Do you thrive in a supportive environment where your hard work is recognised, and genuine care for work life balance? We are seeking an experienced Freight Forwarding Specialist to join our dynamic and growing logistics team. You will be instrumental in managing the end-to-end movement of cargo, ensuring timely, cost-effective, and compliant freight solutions for our diverse client base. Key Responsibilities: Manage the full freight life cycle, from quotation and booking through to documentation, tracking, and delivery (focused on either Air or Ocean). Negotiate rates and build strong relationships with carriers, shipping lines, and agents. Ensure all necessary customs, regulatory, and shipping documentation is accurately completed. Proactively communicate shipment status and resolve any operational issues with speed and efficiency. Provide exceptional customer service, acting as the key point of contact for client freight inquiries. What You Bring (Essential Requirements) Proven experience as a Freight Forwarder is essential. Specific expertise in either Air Freight operations OR Ocean Freight operations. Strong understanding of industry documentation, regulations, and best practices. Excellent communication, negotiation, and problem-solving skills. A dedicated, organised, and client-focused ..... full job details .....