Freight Forwarding Coordinator

YOUR ROLEWe are currently looking for an experienced and motivated Freight Forwarding Coordinator to join our dedicated team at our Pontypridd-based operation. This is a great opportunity for someone who thrives in a fast-paced logistics environment and is passionate about delivering excellent service within the import process. If you''re organised, detail-oriented, and ready to take the next step in your logistics career, we''d love to hear from you.This role will see you working Monday to Friday - 08:30-17:00/09:00-17:30 on rotational basis.WHAT ARE YOU GOING TO DO?Act as the main point of contact for clients and overseas offices, planning and arranging international consignments in line with customer requirements while delivering a high level of customer service.Take ownership of shipments from start to finish, opening and managing job files across air, sea, and road freight, and ensuring smooth coordination of inbound and outbound movements.Arrange shipments, including pre-alerts and shipping documentation, selecting appropriate carriers and organising haulage to ensure timely and efficient delivery.Issue customs clearance instructions and complete import declarations, ensuring compliance with UK/EU regulations and internal customs policies.Manage invoicing and job costing, ensuring financial accuracy while following up on shipments and resolving any related queries.Maintain SOPs, ensure accurate data entry in line with KPIs, and communicate effectively with internal ..... full job details .....