Freedom Project Co-ordinator

Role Purpose The Freedom Project Co-ordinator plays a key role in supporting individuals experiencing homelessness, poverty, and social exclusion to move towards greater independence, stability, and personal progression. Working directly with Freedom trainees, volunteers, and Mustard Tree clients, you will provide person-centred support through one-to-one casework, group activities, crisis intervention, and progression planning. You will help individuals identify and achieve their goals, overcome barriers, and access opportunities in employment, training, education, housing, and wider support services. This role is central to delivering a welcoming, trauma-informed, and strengths-based service that reflects Mustard Tree''s values. Through building positive relationships, maintaining professional standards, and working collaboratively with colleagues and external partners, you will contribute to meaningful and sustainable outcomes for the people we support. Key Competencies World Class Welcome and Customer Service Deliver a warm, compassionate, and non-judgemental welcome to all visitors, service users, volunteers, and Freedom trainees. Provide advice, guidance, and emergency support to individuals accessing Mustard Tree services, including those sleeping rough or at risk of homelessness. Manage referral appointments sensitively and professionally, ensuring people are treated with dignity throughout the process. Provide a minimum of one day per week supporting ..... full job details .....