Freedom of Information Officer

Our local authority client based in South London are urgently seeking an experienced Freedom of Information Officer. 22.14 an hour PAYE Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: Handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses) Coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management) Finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports Maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, Summary of Responsibilities and Personal Duties: To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. To support financial ..... full job details .....