https://jobs.co.uk/job/fraud-and-customer-resolution-advisor-candidate-source-ltd--d6090005-580b-44dc-93c5-0ef3118c8eb5 RSS feed for Fraud and Customer Resolution Advisor at Candidate Source Ltd. en-gb Thu, 01 Oct 2026 19:39:32 GMT https://jobs.co.uk/job/fraud-and-customer-resolution-advisor-candidate-source-ltd--d6090005-580b-44dc-93c5-0ef3118c8eb5 https://jobs.co.uk/job/fraud-and-customer-resolution-advisor-candidate-source-ltd--d6090005-580b-44dc-93c5-0ef3118c8eb5 Thu, 01 Oct 2026 11:53:17 GMT Location: Glasgow | Salary: 10000-500000 Daily | Type: Permanent | We are looking for experienced Fraud and Customer Resolution Advisors to help support a leading retail banking provider in their central Glasgow offices on a contract basis. This is a hybrid working role, 3-days per week onsite in Central Glasgow (40 hours per week) on a full-time basis. You must be fully available for training onsite Monday-Friday, 9am-6pm for the first 3 weeks. In return, you will receive a salary of £167.48 per day, via an umbrella company. It will be an initial 3-month contract, with a start date of 26th October, but comes with the likely option to extend further for successful candidates. The city centre offices offer a great location for travel, and provide a modern working environment with onsite refreshments and a supportive training environment. As a Fraud and Customer Resolution Advisor, your key responsibilities and day-to-day activities will include: Handling a high volume of Fraud enquiries via phone, chat, and email. Resolving queries across a range of General Banking products and services/Fraud Complaint. Investigating and following up on complex issues, escalating to relevant teams when needed. Maintaining quality and meeting SLAs to ensure ... Permanent