Framework Manager

Framework Manager
Location: Reading (with travel as required)
Employment type: Full Time
Working Hours: Monday to Friday

What’s in it for you…
We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.

 25 days annual leave plus bank holidays

 Option to buy up to 5 additional holidays

 Group Personal Pension Plan

 Career development & progression with professional qualifications

 24/7 virtual GP and Mental Health support services

 Cycle to Work scheme

 Discount club – supermarkets, phone bills, gyms & more

 Life assurance cover

 Long service recognition

 Enhanced Maternity Pay

 Paid volunteering opportunities

About the role…
As a Framework Manager within Ipsum Water England & Wales, you will lead the safe, profitable and efficient delivery of operational work programmes in line with company objectives. Reporting to the Regional Director, you will oversee framework performance, customer relationships, business improvement initiatives, resource planning and commercial delivery, ensuring projects are delivered safely, on time and to the highest standards.

As a Framework Manager you will…

• Lead HSQE performance, ensuring compliance with company standards, audits and ISO accreditations.
• Develop and implement Framework Business Plans aligned to wider business objectives.
• Manage operational resources, supply chain partners and project delivery programmes.
• Drive continuous improvement, innovation and risk management across the framework.
• Lead, develop and motivate teams, promoting accountability and succession planning.
• Ensure effective planning, programming and performance management across all projects.
• Manage commercial plans, financial forecasting and cost control activities.
• Monitor KPIs and SLAs, implementing improvement actions where required.
• Build strong customer relationships and ensure high levels of client satisfaction.
• Demonstrate value, performance and service excellence to clients and stakeholders.

About you…
We’re looking for a commercially minded leader with strong utilities experience and a proven track record of delivering operational and financial performance.

You will have:

• Previous experience in a Framework Management role.
• A degree in Utilities Management or equivalent qualification.
• A full UK Driving Licence.
• At least 5 years' experience within the Utilities industry.
• Experience leading change management and business improvement initiatives.
• Strong commercial awareness and financial management capability.
• Experience building relationships with clients, suppliers and internal stakeholders.
• Experience leading, developing and motivating teams.
• Strong planning, organisational and programme management skills.
• Good IT skills, including Microsoft Office.

Key skills include excellent communication, stakeholder management, organisation, leadership, problem-solving, flexibility and the ability to work both independently and collaboratively.

Our commitment to Equal Opportunities...
We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences and are committed to building a diverse and inclusive workforce.

Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.

Next steps...
If you’re interested in this opportunity, please apply or reach out to the Careers Team for more info!