Former Tenant Arrears Officer

The Former Tenancy Arrears Officer is responsible for recovering outstanding debts from former residents, managing repayment arrangements, tracing debtors, and taking appropriate legal action to maximise income recovery for JRHT. The role works closely with residents, Housing Officers and support agencies to deliver effective debt recovery while providing a high standard of customer service and support.Client DetailsAt Joseph Rowntree Housing Trust (JRHT), we''re not just offering jobs - we''re building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you''ll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model.JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We''re proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you''ll find a workplace where you can be yourself, feel part of something bigger, and do work that means something.DescriptionManage and recover former tenant arrears, including rent, service charges and ..... full job details .....