https://jobs.co.uk/job/forecasting-lead-principal-associate-capital-one--dc741771-210a-46b0-bf0b-80bd822cc0b5 RSS feed for Forecasting Lead - Principal Associate at Capital One. en-gb Mon, 27 Apr 2026 17:48:14 GMT https://jobs.co.uk/job/forecasting-lead-principal-associate-capital-one--dc741771-210a-46b0-bf0b-80bd822cc0b5 https://jobs.co.uk/job/forecasting-lead-principal-associate-capital-one--dc741771-210a-46b0-bf0b-80bd822cc0b5 Mon, 27 Apr 2026 11:56:39 GMT Location: Ashbourne | Salary: 10000-500000 Annual | Type: Permanent | Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you''ll do Lead a small team to cover the production of all forecasts across operations Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views Utilise planning data, models and insight to provide compelling advice and recommendations Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes Communicate capacity plan outputs in a sim... Permanent