Food Technologist

The Skills You''ll Need: Food Technology, HACCP, BRC, Quality AssuranceYour New Salary: £38-40kLocation: Gatwick areaDuration: PermanentJob status: Hybrid: 3 days a week in office, 2 days WFHWorking hours: 37.5 h per week/ Monday - Friday, 9am - 5.30pmWho you''ll be working for: A multinational global dairy producer.Food Technologist -What you''ll be doing:Support the Technical Account Manager (TAM) in ensuring customers'' needs and expectations are met, in building strong relationships with them, providing excellent customer service and driving the customers'' technical agenda to improve performance.Provide technical support to other functions within the company to retain current business and to gain new business, whilst ensuring food safety and quality is not compromised.Responsible for the day-to-day management of the allocated customer technical accounts:Manage Own Label (OL) NPD - From agreed listing to launch and post launchMonitor the quality of the products ensuring they meet the specifications and QAS at all timesManage customers'' technical requirements: ensure updates and changes are tracked, interpreted, summarised and passed on to TAM for implementationCustomers'' ethical / CSR requirements: updates, changes and requests passed on to colleagues responsible for these topics.Build strong and proactive relationships with customers; meeting expectations, requirements, requests and tasks by the deadlines setManage customers'' technical websitesComplete technical ..... full job details .....