Food and Beverage Supervisor

We are seeking a dynamic and experienced Food and Beverage Supervisor to leadall food and beverage operations at a busy golf club in Cardiff. This role is responsible for delivering exceptional bar and catering experiences across our restaurant, bars, halfway house, and function spaces. The ideal candidate is service-driven, detail-oriented, and capable of managing staff, enhancing member satisfaction, and maintaining profitability. Key Responsibilities: Oversee day-to-day food and beverage operations across all outlets, including the clubhouse restaurant, lounge, function facilities, and halfway house. Lead, train, and develop a high-performing team of front-of-house staff and banquet personnel. Ensure outstanding Member and guest service, maintaining a welcoming and professional atmosphere. Work closely with the Chef and kitchen team to coordinate menu planning, food presentation, and event catering. Develop and execute service standards, operating procedures, and staff scheduling to maximise efficiency and service quality. Manage stocks, purchasing, and cost controls to meet financial targets. Develop, plan and oversee private events, competition catering, banquets, and seasonal promotions. Handle Member feedback and resolve complaints with professionalism and urgency. Maintain compliance with health, safety, and licensing regulations. Report regularly to senior management on department performance, revenue, and areas for improvement. Qualifications: Minimum 3-5 ..... full job details .....