Food and Beverage Supervisor

As Food and Beverage Supervisor, you will assist the Food and Beverage Manager/Restaurant Manager in the day-to-day running of the Food and Beverage operations. This includes ensuring the department consistently meets all standards and objectives. You will deputise for the Manager in their absence, prioritising our people by supporting the team in maintaining standards and working collaboratively to ensure all customers receive an excellent level of service. Your expertise will be crucial in upholding operational integrity and encouraging a strong partnership between the team, management, and our guestsAbout The RoleKey AccountabilitiesEnsure service standards are maintained within the team at all times, demonstrating our commitment to people first by creating a positive and exceptional guest experience.Empower team members to handle both positive and negative guest feedback, recording it correctly, reflecting our people-first approach and commitment to responsiveness.Strive to anticipate customer needs whenever possible and react to these to enhance customer satisfaction, ensuring all guest expectations are exceeded.Ensure that Company and legal standards for cleanliness are maintained within the department, upholding integrity and expertise.Ensure that the team is dressed in the correct uniform, in line with Company Standards, and understands the importance of personal hygiene.Ensure that the team is punctual, polite, courteous, and helpful to guests and colleagues at all ..... full job details .....