Food & Beverage Supervisor

We are seeking a dynamic and experienced Food & Beverage Supervisor to lead all food and beverage operations at a busy golf club in Cardiff. This role is responsible for delivering exceptional bar and catering experiences across our restaurant, bars, halfway house, and function spaces. The ideal candidate is service-driven, detail-oriented, and capable of managing staff, enhancing member satisfaction, and maintaining profitability.

Key Responsibilities:

• Oversee day-to-day food and beverage operations across all outlets, including the clubhouse restaurant, lounge, function facilities, and halfway house.
• Lead, train, and develop a high-performing team of front-of-house staff and banquet personnel.
• Ensure outstanding Member and guest service, maintaining a welcoming and professional atmosphere.
• Work closely with the Chef and kitchen team to coordinate menu planning, food presentation, and event catering.
• Develop and execute service standards, operating procedures, and staff scheduling to maximise efficiency and service quality.
• Manage stocks, purchasing, and cost controls to meet financial targets.
• Develop, plan and oversee private events, competition catering, banquets, and seasonal promotions.
• Handle Member feedback and resolve complaints with professionalism and urgency.
• Maintain compliance with health, safety, and licensing regulations.
• Report regularly to senior management on department performance, revenue, and areas for improvement.

Qualifications:

• Minimum 3–5 years of food & beverage management experience, ideally in a golf club, private club, or hospitality venue.
• Proven leadership and team management skills.
• Strong understanding of hospitality financials, stock control, and labour cost management.
• Excellent communication and interpersonal skills with a Member-first mindset.
• Experience with event planning, banquets, and high-volume service preferred.
• Proficient with POS systems, MS Office, and F&B management software.
• Degree or diploma in Hospitality Management or a related field is an asset.

Working Conditions:

• Must be available to work evenings, weekends, and bank holidays.
• On-site role in a fast-paced, Member-focused environment.
• Some lifting and physical activity required during events and service hours.

Why Join Us?

• Work in a scenic, community-oriented golf club environment.
• Competitive salary.
• Golf privileges.
• Opportunities for professional growth and training in a well-established club.
• On-site free parking