https://jobs.co.uk/job/foi-manager-hays-technology--d34dfaee-dd1a-4e74-a7b2-b8761ac6822a RSS feed for FOI Manager at Hays Technology. en-gb Fri, 18 Sep 2026 18:29:11 GMT https://jobs.co.uk/job/foi-manager-hays-technology--d34dfaee-dd1a-4e74-a7b2-b8761ac6822a https://jobs.co.uk/job/foi-manager-hays-technology--d34dfaee-dd1a-4e74-a7b2-b8761ac6822a Thu, 17 Sep 2026 23:00:00 GMT Location: Birmingham | Salary: £180 - £190/day £185 p/d | Type: Contract | Working for a national charitable organisation, you will analyse and provide advice and support on the approach to handling complaints and third party concerns. Your new role You will also lead on responding to Freedom of Information requests and manage requests for information. This means that you will need expert knowledge of FOI legislation and guidance, and the ability to assess and address customer complaints providing excellent customer service. You will have to use your analytical skills to approach complex documentation effectively and identify links and trends in requests to inform an improved approach to the handling of FOI requests and customer service. Working closely with Information Governance and Legal colleagues, and teams across the wider organisation. Your decision-making will be informed by robust analysis and critical assessment. What you''ll need to succeed * Expert knowledge of the FOI Act and FOI qualification, with extension experience in the handling of FOI requests * Good knowledge of the Data Protection Action 2018 * Experience of applying FOI and Data Protection legislation in a complex organisation * Experience of delivering excellent customer service... Contract