FNOL / Concierge Claims Technician (Glasgow / Hybrid)

Our client is looking to recruit a FNOL/Concierge Claims Technician within their Property Claims team in Glasgow (Hybrid working). You will use your technical knowledge and experience to assist adjusters to proactively case manage, negotiate, and settle property claims, as licensed. Role and Responsibilities:Being the first point of contact to policy holders making an insurance claimProviding outstanding customer service and putting the customer at the centre of everythingBuilding strong professional relationships with team members and other areas of the businessEnsuring all information is documented correctly prior to Loss Adjuster visits Skills and Requirements:FNOL experience in Insurance/Loss Adjusting/Claims Handling preferableTeam player with the passion for helping others Proactive, with the ability to work with initiativeAble to work as part of a team to ensure client SLAs are ..... full job details .....