https://jobs.co.uk/job/fm-helpdesk-operator-confero-recruitment-group-ltd--f3dbd7ae-4574-4115-9abd-2ddae2648c44 RSS feed for FM Helpdesk Operator at Confero Recruitment Group Ltd. en-gb Sat, 01 Aug 2026 01:22:55 GMT https://jobs.co.uk/job/fm-helpdesk-operator-confero-recruitment-group-ltd--f3dbd7ae-4574-4115-9abd-2ddae2648c44 https://jobs.co.uk/job/fm-helpdesk-operator-confero-recruitment-group-ltd--f3dbd7ae-4574-4115-9abd-2ddae2648c44 Fri, 31 Jul 2026 11:57:24 GMT Location: City | Salary: 10000-500000 Annual | Type: Permanent | NEW POSITION . FM Helpdesk Operator Location: Edinburgh Confero Recruitment Group are seeking a proactive and customer-focused FM Helpdesk Operator to join our clients Facilities Management team. Acting as the first point of contact for maintenance requests, you will manage reactive and planned works, ensuring excellent service delivery and compliance with agreed service levels. Key Responsibilities -Receive and log maintenance requests. -Allocate work orders to engineers and contractors.- -Monitor job progress and provide updates to clients and stakeholders. -Maintain accurate records and reports within the CAFM system. -Support planned preventative maintenance (PPM) scheduling. Requirements -Previous experience in a helpdesk, customer service, or facilities management environment. -Strong communication and organisational skills. -Experience using CAFM or service management systems. Permanent