FM Contracts Manager (Facilities Management)

FM Contracts Manager (Facilities Management) Perivale, Greater London Full-time Permanent Salary: 60,000 - 70,000 We are recruiting on behalf of a highly respected building services and facilities management contractor for an experienced FM Contracts Manager to oversee a portfolio of maintenance and FM contracts across London and the surrounding regions. With over 30 years of delivering mechanical, electrical, public health, and fire safety services within complex residential and commercial environments, this business has built an outstanding reputation for client satisfaction and high-quality service delivery. The Role: As FM Contracts Manager, you will be responsible for managing and retaining key maintenance contracts through proactive client engagement, operational coordination, compliance management, and commercial oversight. This is a client-facing role with responsibility for service delivery, mobilisation, KPI performance, and contract growth across a busy FM portfolio. Key Responsibilities: Contract and Client Management Act as the primary point of contact for allocated FM contracts Build and maintain strong, long-term client relationships Chair client meetings and issue monthly performance reports Ensure contracts operate within agreed scope, KPIs, SLAs, and compliance standards Operational Management Coordinate engineers, building services operatives, supervisors, and subcontractors Monitor PPM completion rates, reactive response times, and SLA performance ..... full job details .....