FM Commercial Coordinator

Catch 22 are currently working with a small-to-medium sized Facilities Management service provider that is building a strong reputation for delivering high-quality FM services across a diverse client base. Due to continued growth, they are now seeking an organised and commercially aware FM Commercial Coordinator to join their team.As FM Commercial Coordinator, you will play a central role in supporting the day-to-day operations of the business. Acting as the bridge between the sales team and the operations team, for facilities-related queries, you will coordinate planned, preventive, and reactive maintenance and projects while ensuring commercial performance across quoted works.This is a fast-paced, varied role suited to someone with experience in FM helpdesk operations, strong organisational skills, and a keen eye for cost control and service delivery.Key ResponsibilitiesOperations Act as the first point of contact for all facilities-related service requests (hard and soft FM)Log, track, and manage jobs via CAFM/helpdesk systemsPrioritise and allocate work based on urgency and SLA requirements Commercial Management Prepare and issue quotes for planned and reactive worksProcure and build relationships with external contractorsTrack costs, labour, and progress to ensure profitability of worksRaise and dispatch work orders to engineers and subcontractorsMonitor job progress through to completion and closure Customer Service Provide timely updates to clients and internal ..... full job details .....