Temporary Flu Administrator Your new company A global insurance business is seeking a Flu Administrator to join their team in Staines. This is a 5-month temporary position (until December) to cover their busy seasonal period. Over the past 70 years, they have built a strong reputation and are a market leader within the insurance sector. A privately owned company, they work with a number of FTSE-listed organisations and individual customers across the UK.Your new role You will be the main point of contact for all internal or client enquiries via telephone and email and provide quotes for onsite programmes. You will handle all client bookings, from co-ordinating clinics to updating booking information and maintaining the schedules and systems. Provide regular uptake reports to clients ensuring this is within the agreed SLA as well as maintaining the mailbox and escalating queries when required.What you''ll need to succeed You must have previous administrative / customer service experience handling telephone calls and emails. You will have excellent written and verbal communication skills and be able to stay up to date with relevant company knowledge for all clients and customers. Comfortable working in a team and independently when required.What you''ll get in return This is a temporary role until mid-December, paying between £14 - £16 per hour. The offices are based in Staines with parking on site. Hours will initially be 9am-5pm and then, once the season picks up, you will ..... full job details .....
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