Floor Manager

Floor Manager - Competitive Socialising Venue£31,000 + Tronc + BonusBirmingham

As Floor Manager, you''ll act as the duty manager on shift, ensuring smooth and efficient day-to-day operations while consistently delivering outstanding service. You''ll play a key role in supporting the General Manager with team development and operational excellence.Key Responsibilities:Lead the front-of-house team and manage all aspects of venue operations during your shiftAct as duty manager and be the go-to person for team and guest issuesSupport with recruitment, onboarding, and probation management for serversCreate and manage rotas, checklists, and operational complianceCoach, mentor, and develop the floor team to ensure top-tier service deliveryChampion a vibrant, inclusive, and guest-focused atmosphereYou:Previous experience managing teams in high-volume, guest-led hospitality or leisure venuesConfident in recruitment, onboarding, and performance managementA strong floor presence - leading by example and motivating your teamExceptional organisational skills with a passion for people developmentA natural problem-solver with a calm, positive attitude under pressureThis is not your average venue. These guys combine great drinks, food, and entertainment with immersive competitive experiences! If this sounds like your perfect role APPLY ..... full job details .....