Flights Travel Coordinator

My client are a leading cruise company dedicated to delivering exceptional travel experiences from the moment their guest''s book to the moment they return home. Their team is passionate about seamless journeys, and they are looking for a Flights Travel Coordinator to play a key role in ensuring smooth and efficient flight arrangements for their guests.The Role As a Flights Travel Coordinator, you will be responsible for organising, booking, and managing flight travel for cruise passengers. You''ll act as a vital link between guests, airlines, and internal teams, ensuring all travel plans align with cruise itineraries and company standards. You will provide personalised, high-quality service, assisting with booking management, amendments, and upgrades with flights, hotels, transfers and tours. Working closely with your team and wider departments, you will ensure a smooth and enjoyable customer journey from booking through to departure.Key ResponsibilitiesHandle post-booking customer enquiries via phone and email in a professional and friendly mannerAssist with booking amendments such as upgrades, allocation of flights, hotels, and transfersEnsure all bookings and documentation are accurate and processed efficientlySupport customers with any queries relating to their holiday, providing clear, helpful informationWork collaboratively with internal teams to ensure a seamless customer experienceMaintain a high standard of customer service in line with company valuesKeep systems ..... full job details .....