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Permanent

Flights Consultant

London
money-bag £32000 - £40000/annum
Posted Yesterday

Business & First Class Travel Consultant Needed !!

A favourite client of mine is seeking an experienced and customer service focused Business and First Class Travel Consultant to join their team in Central London . The successful candidate will specialize in booking premium air travel for high-net-worth individuals (HNWIs), corporate executives, and VIP clients. You will provide a bespoke service, while using your in-depth knowledge of airline products, fare construction, and worldwide destination knowledge to deliver a seamless booking service to your them.



Key Responsibilities:

  • Premium Air Travel Booking:
    Arrange and manage complex international and domestic itineraries in Business and First Class cabins, including round-the-world and multi-stop journeys.

  • Client Relationship Management:
    Deliver a high-touch, consultative service to VIP clients, understanding their preferences, and special requests.

  • Fare Construction & Ticketing:
    Maximize value for clients through smart fare sourcing, consolidator fares

  • Crisis & Disruption Management:
    Proactively manage travel disruptions (delays, cancellations, strikes) and rebook clients with minimal inconvenience.



Required Skills & Experience:

  • Experience:
    Minimum 3-5 years'' experience in a similar role within a travel agency, TMC, or luxury concierge service.

  • GDS Proficiency:
    Expert in at least one major GDS (Galileo preferred but open to cross training)

  • Industry Knowledge:
    Strong understanding of premium airline products, frequent flyer programs, fare rules, and international routing principles.

  • Customer Service:
    Exceptional interpersonal and communication skills, with the ability to provide discreet, professional, and anticipatory service to elite clients.

  • Organizational Skills:
    High level of attention to detail, accuracy, and ability to multitask under pressure.

  • Flexibility:
    Willingness to work flexible hours, including weekends or after-hours support, all paid as overtime.

Package:

  • Competitive salary + performance bonuses

  • Office based role in Central London
  • Work with a high-caliber client base

  • Access to exclusive airline and industry benefits

  • Opportunity to grow within a premium travel service brand

Interested apply here now or email (url removed)



















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