Flat Iron Square - Concession Manager

CONCESSION MANAGER

Flat Iron Square, London Bridge£42,000 + Performance Bonus | 46 hours/weekAbout Culinary Collective

Culinary Collective is reimagining how food is experienced across live events, corporate catering, and semi-permanent spaces. From Michelin-starred collaborations to high-volume festival pop-ups, we deliver unforgettable food in high-energy settings. Our restaurants, kiosks, and trucks bring chef-led menus to life at some of the UKs most iconic venues

including our flagship location at Flat Iron Square.The Role

As Concession Manager, youll run the day-to-day across five busy kiosks at Flat Iron Square. Youll manage the team, lead service, keep things moving, and make sure every shift hits the mark. Youll be fully responsible for the PandL and rewarded with a bonus when targets are met.Youll set the tone for how things are done

rolling out processes, leading from the front, and holding the team to account. Youll also shape improvements, from seasonal updates to new offers and ways of working. As we grow, so will the role

with opportunities to take on more locations and help manage 10+ kiosks across the UK.Operations, Compliance and Leadership

Oversee daily kiosk operations including opening, stock readiness, food flow, and close-down

Build and manage rotas, ensuring full shift coverage that balances quality and cost

Maintain 5-star hygiene and compliance standards across all kiosks (EH, allergen, and licensing)

Lead on process

set the example and hold team members accountable to daily checks and routines

Manage equipment maintenance and repairs to keep all kiosks operational

Customer Experience and Service Quality

Set the standard for fast, friendly, high-quality service across all five kiosks

Monitor reviews and feedback to resolve issues and improve experience in real time

Work with chefs to maintain food quality, portion control, and menu consistency

Coordinate trading and team flow on matchdays, peak periods, and special events

Roll out seasonal service updates, offers, and incentives to drive engagement

Performance, Reporting and Commercial Accountability

Own the full PandL

drive revenue, manage labour and stock, and control waste

Track performance and report weekly to the leadership team with insights and next steps

Set clear commercial goals and develop plans to hit them

Identify improvements that boost margin and simplify operations

Deliver upselling, menu changes, and pricing strategies to increase average spend

Client, Team and Community Engagement

Act as the on-site lead

managing relationships with chefs, brand clients, and the venue

Support activations and events, coordinating team readiness and delivery

Build a strong working culture through clear expectations and team recognition

Lead communication across all kiosks to ensure consistency and alignment

Support community engagement and represent Culinary Collective on-site

Why This Role?

This isnt just a management role

its your chance to run one of the most exciting food operations in London. Youll work with top chefs, own the PandL, grow a solid team, and shape how we deliver food at scale. The bonus is real

and the progression is too.As we open more locations, youll be in line to take on more sites and help lead one of the UKs most exciting food businesses as it ..... full job details .....