Flagship Retail Manager

About the Role As Flagship Retail Manager of our Buchanan Street store, you will be responsible for the overall leadership and performance of the store, ensuring commercial objectives are achieved whilst maintaining the highest standards of customer service, operational excellence and colleague engagement. You will lead a large and diverse team, creating a culture where colleagues feel motivated, supported and empowered to perform at their best. Through strong leadership, coaching and clear direction, you will help shape the future success of one of the most important stores in our business. Key Responsibilities Lead, inspire and develop a high-performing retail team Drive sales, profitability and key business objectives Deliver an exceptional customer experience that reflects the Tiso brand Foster a positive and engaging team culture Maintain outstanding visual merchandising and store presentation standards Ensure operational excellence and compliance across all areas of the store Recruit, coach and develop colleagues to achieve their full potential Analyse performance and implement actions to maximise commercial opportunities Build strong relationships across the wider business and supplier network What We''re Looking For We''re looking for a leader who brings energy, enthusiasm and a proven ability to deliver results. You will have: Previous experience managing a large retail operation or flagship environment Strong commercial awareness and a track record of delivering ..... full job details .....