Fitch Learning | Senior Director, Head of Sales and Revenue Operations - London, UK

Overview

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You\''ll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you\''ll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.Fitch Learning is currently seeking a Global Head of Sales and Revenue Operations based out of our London office.Responsibilities

Conceptualize, design and execute business process improvements that increase sales productivity, optimize CRM workflows, and innovate for future business needsIdentify best-practices which can be systematized and scaled across the businessLead and drive exceptional sales and operational execution, developing initiatives to scale quickly and effectively by penetrating new markets and moving the business upstreamPartner and collaborate with business unit leaders to align business and product strategy with commercial executionDrive adoption of defined sales processes including opportunity generation, pipeline management and forecasting supported by CRM adoption and best practicesManage the annual planning process including coverage model, territory design, quota setting, account planning with sales managementDeliver data-driven insights to sales and marketing leadership to enable rapid decision making, building scalable CRM dashboards, KPI\''s, and reporting infrastructureManage ad-hoc programs that contribute to the overall success of the sales teams and the business requirementsCreate and drive new strategic go-to-market plans to meet overall company growth and market share goalsMaintain strong reporting and accountability against numbers, driving to exceed quotas, while developing and managing motivating incentive toolsIncrease the level of operational rigor productivity and build processes that allow the organization to be more predictable, consistent, productiveDevelop short and long-term market strategy and forecasts through market analysis and interpretation of dataQualifications

You have 10+ years of commercial and operations experienceYou bring a mix of sales, sales management, and revenue operations experience (preferred)You have prior experience in sales integrations, with knowledge of how to streamline technology and align goals and objectives while maintaining resultsYou have proven ability to design and optimize technology-enabled processes, architecture CRM/Salesforce strategies while overseeing the broader commercial technology stackYou have experience supporting organizations through rapid growth and scale, developing processes and strategies to drive expansion into new and existing marketsYou are a highly team-oriented, low-ego leader with the ability to work easily across functions as ‘one team’—a credible member of the leadership team who can influence both business and commercial strategiesYou have a proven track record of success operating in a complex, global, multi-product organizationWhat would make you stand out

Demonstrated ability to influence and embed change into sales teams in a fast-paced environment and to inspire rapid adoption of business transformationAbility to prioritize and handle multiple requests concurrently and consistently deliver results against a deadlineExperience operating in a matrix organization, including stakeholder engagement and influencing business heads and operations managementUniversity degree: industry qualification, graduate degree preferredKPIs

Revenue growth accounting for sales and retention performance from existing and new logo clientsSales productivity metricsBusiness heads and sales/ops employee engagementFeedback from internal partnersWhy Choose Fitch

Hybrid Work Environment: 3 days a week in office required based on your line of business and locationA Culture of Learning and Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunityInvesting in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goalsPromoting Health and Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeingSupportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectivelyInclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globeDedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your communityAt Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.For more information, please visit our websites: www.fitchratings.com, www.fitchsolutions.com, www.fitchlearning.comJob Details

Seniority level: DirectorEmployment type: Full-timeJob function: Sales and Business ..... full job details .....