https://jobs.co.uk/job/first-line-support-engineer-vantage-recruitment--337b1089-b969-4366-9120-4c59113b6f21 RSS feed for First Line support engineer at Vantage Recruitment. en-gb Sat, 25 Apr 2026 11:48:27 GMT https://jobs.co.uk/job/first-line-support-engineer-vantage-recruitment--337b1089-b969-4366-9120-4c59113b6f21 https://jobs.co.uk/job/first-line-support-engineer-vantage-recruitment--337b1089-b969-4366-9120-4c59113b6f21 Tue, 21 Apr 2026 11:52:55 GMT Location: Manchester | Salary: 30000.00-30000.00 Annual | Type: Permanent | 1st / 2nd Line Support Engineer - Hybrid (4 days office / 1 day remote) Hattersley, Monday to Friday £30-33k We''re looking for a 1st / 2nd Line Support Engineer to join a well-established IT function supporting a large, multi-site organisation with around 1,600 users. Based at head office, this is a hands-on role where you''ll be central to keeping day-to-day operations running smoothly, providing responsive support across a broad user base. This 1st / 2nd Line Support Engineer role suits someone who enjoys variety, takes ownership of issues and wants exposure to a wide range of technologies. You''ll be supporting hardware, software, Microsoft 365 and line of business systems, working in a structured environment with a strong focus on service delivery and user experience. The 1st / 2nd Line Support Engineer will manage tickets end-to-end, troubleshoot effectively and work closely with the wider IT team. It''s a role where being organised, proactive and confident dealing with stakeholders is key. Key responsibilities: Provide day-to-day support as a 1st / 2nd Line Support Engineer across hardware and software Manage and prioritise tickets through the service management system Trou... Permanent