https://jobs.co.uk/job/first-line-network-support-engineer-hst-hiring-group--14ab5a0b-dbc1-4f1f-ba64-edbf0990cd05 RSS feed for First Line Network Support Engineer at HST Hiring Group. en-gb Tue, 15 Sep 2026 20:42:38 GMT https://jobs.co.uk/job/first-line-network-support-engineer-hst-hiring-group--14ab5a0b-dbc1-4f1f-ba64-edbf0990cd05 https://jobs.co.uk/job/first-line-network-support-engineer-hst-hiring-group--14ab5a0b-dbc1-4f1f-ba64-edbf0990cd05 Sun, 13 Sep 2026 23:00:00 GMT Location: Eccles | Salary: £25000 - £30000/annum | Type: Permanent | A-First Line Network Support Engineer-is responsible for providing initial technical support and troubleshooting for network-related issues. They act as the first point of contact for customers or internal teams experiencing network problems, diagnosing and resolving issues where possible, or escalating more complex problems to higher-level engineers. Position Title:-First Line Network Support Engineer Key Responsibilities: Provide first-line technical support for network-related issues via phone, email, or chat. Troubleshoot and diagnose common network problems (e.g., connectivity issues, slow performance, device configuration). Assist with basic configurations and maintenance of network hardware and software (routers, switches, firewalls, etc.). Ensure all incidents and requests are logged accurately in the support ticketing system. Perform basic checks on network devices, connectivity, and performance using diagnostic tools. Escalate unresolved or complex issues to second-line support or specialized engineers. Provide timely updates and resolutions to customers or internal users. Follow up on open incidents and requests to ensure customer satisfaction and reso... Permanent