Fire Safety Compliance Officer (Temp: London)

Pertemps Network Group are delighted to be supporting a forward-thinking London housing provider in the recruitment of a Fire Safety Compliance Officer within the Property and Compliance Service.

This is a pivotal frontline role focused on fire safety within the housing provider. Working closely with the London Fire Brigade and internal housing services, you will act as the key operational link between residents, property services, and partner agencies to ensure residents are safe in their homes.

The postholder will be predominantly based at the London Fire Brigade, strengthening partnership working and developing joint fire safety initiatives that deliver measurable outcomes for residents.

Flexibility: Hybrid
Rate: 200-220 per day (Umbrella)
Availability: Immediate


Key Responsibilities

1. Act as the primary point of contact for fire safety concerns raised in housing properties.
2. Triage referrals from residents, housing officers, property services and partner agencies, determining appropriate action.
3. Conduct home visits and undertake person-centred fire risk assessments.
4. Develop and implement action plans in partnership with the London Fire Brigade.
5. Refer cases to relevant departments (Housing Management, Adult Social Care) and monitor outcomes.
6. Escalate cases not actioned within agreed timescales.
7. Act as housing caseworker for hoarding cases, working jointly with Adult Social Care and housing colleagues.
8. Monitor and analyse referral trends, producing clear and actionable reports for senior managers and partners.
9. Promote fire safety awareness across housing services and act as a service champion.
10. Ensure tenancy and lease compliance where safety concerns relate to occupation or breaches.
11. Deliver services in line with equality, diversity and inclusion principles.
12. Critically assess service delivery models and identify improvements to enhance performance and value for money.
13. Undertake home visits across the borough in line with lone working and health & safety policies.

About You

We are seeking an experienced housing or compliance professional who combines technical knowledge with strong partnership and case management skills.


Essential Qualifications

• Educated to GCSE “A” Level / NVQ Level 3 or equivalent experience.

Desirable

• Housing qualification.

Experience Required

• Experience within tenancy management in a social housing environment.
• Experience managing complex casework, ideally including safeguarding or hoarding cases.
• Proven ability to maintain accurate records and produce management information reports.
• Experience delivering excellent customer service in challenging or sensitive situations.
• Strong stakeholder engagement and partnership working experience.
• Demonstrable contribution to service improvement initiatives.

Knowledge & Skills

• Sound understanding of housing legislation, regulatory frameworks and relevant case law.
• Knowledge of fire safety risks within residential settings.
• Ability to conduct risk assessments and implement mitigation plans.
• Excellent written communication skills with the ability to tailor reports to varied audiences.
• Strong partnership-building capability.
• Calm and resilient when dealing with confrontational situations.
• Analytical mindset with strong problem-solving ability.

Why Apply?

• Opportunity to work directly alongside the London Fire Brigade.
• Meaningful frontline impact improving resident safety.
• Strategic role contributing to service development and compliance excellence.
• Flexible working scheme.

If you are an experienced housing or compliance professional with a passion for resident safety and partnership working, we would welcome your application.


Apply Now for a Fire Safety Compliance Officer.

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