https://jobs.co.uk/job/fire-amp-security-area-service-manager-protec-fire-amp-security-group-ltd--3eafc481-5229-42ec-8581-44db93fa7275 RSS feed for Fire & Security Area Service Manager at Protec Fire & Security Group Ltd. en-gb Sun, 26 Apr 2026 06:16:45 GMT https://jobs.co.uk/job/fire-amp-security-area-service-manager-protec-fire-amp-security-group-ltd--3eafc481-5229-42ec-8581-44db93fa7275 https://jobs.co.uk/job/fire-amp-security-area-service-manager-protec-fire-amp-security-group-ltd--3eafc481-5229-42ec-8581-44db93fa7275 Thu, 16 Apr 2026 23:00:00 GMT Location: Edinburgh | Salary: Negotiable | Type: Permanent | Protec Fire and Security Group/A Bosch Company have an opportunity for a Fire and Security Area Service-Manager in Scotland. The Area Service Manager is responsible for managing day-to-day service operations within a defined area. The role ensures that service delivery meets SLAs, customer expectations, and company standards while supporting the Regional Service Manager in operational, financial, and team objectives. Key Responsibilities 1. Operational Management Manage and coordinate service operations across the assigned area to ensure SLA compliance. Allocate and schedule engineers effectively to meet service demand. Monitor service performance, including first-time fix rates, response times, and efficiency. Implement local process improvements to optimize operations. 2. Team Leadership Supervise engineers and service staff in the area, providing coaching, guidance, and performance feedback. Support training and development initiatives to ensure staff competence. Promote a culture of safety, accountability, and operational excellence. 3. Customer & Account Management Maintain close contact with clients within the area to ensure satisfaction and address issues pro... Permanent