Finnish Speaking Customer Service Advisor (Remote Working)

Location: Remote (Work from Home)Language Requirement: Fluent Finnish and English Position Type: Full-Time Salary: Competitive + Benefits Help Keep Drivers Safe Across Europe Are you a confident communicator with a passion for delivering exceptional customer service? Do you enjoy helping people and solving problems? If so, we''d love to hear from you. We are looking for a Finnish Speaking Customer Service Advisor to join our growing team. In this fully remote role, you will be the first point of contact for customers responding to important vehicle recall notifications, helping them understand the process and arranging the next steps. This is a fantastic opportunity to join a supportive international team where your language skills and customer service expertise will make a real difference. What You''ll Be DoingManaging inbound and outbound customer calls in Finnish.Responding to customer emails professionally and efficiently.Assisting customers with vehicle recall enquiries.Providing clear and accurate information regarding recall campaigns.Booking appointments and guiding customers through the recall process.Updating customer records and maintaining accurate system notes.Delivering an outstanding customer experience with empathy and professionalism.Working closely with internal teams to ensure customer queries are resolved promptly.What We''re Looking ForFluent Finnish and English, both written and spoken.Previous experience in customer service, contact centre, or customer ..... full job details .....