Finnish Customer Care Advisor

Finnish Speaking Careline AdvisorHybrid from Canary Wharf Full Time Competitive SalaryWe are looking for a Finnish-speaking Careline Advisor to join our Danone Careline team. If you''re passionate about customer service and enjoy helping people, we''d love to hear from you. The RoleAs the first point of contact for Danone consumers, you''ll provide support across multiple channels, handling product enquiries and complaints with professionalism, empathy and care. You''ll take ownership of customer journeys, working to deliver the best possible resolution.What We''re Looking ForFluent Finnish (spoken and written)Strong English communication skillsPrevious customer service experience preferredExcellent communication and problem-solving skillsGood IT skills, including Microsoft Office and Google WorkspaceExperience with CRM systems such as Salesforce is an advantagePositive, self-motivated team player with a customer-first mindsetWorking HoursContracted availability is 8am to 8pm, Monday to Sunday, with flexibility to work evenings and weekends as required. The Danone Careline operates between 8am and 4:30pm, Monday to Friday.What We OfferFull training and ongoing supportCareer development opportunitiesSupportive and collaborative team environmentOpportunity to work with a leading global brandApply today and join a team dedicated to delivering exceptional customer experiences.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work ..... full job details .....