Financial Services Complaints Handler

Complaints Handler - Banking and Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates : Various 2026 Salary : From £30,000 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ..... full job details .....