Financial Inclusion Officer

Financial Inclusion OfficerRate: 16.90 per hour PAYELocation: Hybrid, SolihullContract: 3 monthsWorking hours: M-FOpus People Solutions are recruiting on behalf of Solihull Council for a Financial Inclusion Officer for a 3 month contract with possible for an extension. The role is demanding as it will involve working in a target-driven environment, managing a caseload and working with households with a wide range, sometimes complex needs. On a rota basis, the role will be office based with supervisory duties.Purpose of the Role:The role is of a case worker to support and facilitate households with complex and complicated financial needs with the aim of enabling residents to: alleviate unnecessary financial hardship sustain affordable housing maximise household income obtain debt and budgeting adviceA key part of the role will be linking into benefit services. The post holder will need excellent communication skills to engage with and offer support, information, advice and guidance to individuals, households or groups in Solihull with the aim of achieving better outcomes for the individual or household.Responsibilities will include:To identify clients from individuals, households or groups who may require financial support.Work with clients including those from vulnerable groups; in a non-judgemental way, empowering them to identify, understand and address changes to the benefit system.To make recommendations on any hardship grants, awards or payments including Community Care ..... full job details .....